Healthcare Network Optimization and Digital Transformation in Oman
Client
Issues
Solution
Approach
Our engagement began with a comprehensive diagnostic phase combining facility audits, patient-flow analytics, and interviews with medical and administrative staff. We analyzed service utilization, workforce distribution, and supply chain performance across the regional network. Based on these insights, we delivered a phased roadmap that included:
- Re-designing hospital referral pathways to balance patient loads between tertiary and primary facilities
- Introducing electronic health record (EHR) systems to unify patient data and improve continuity of care
- Implementing predictive maintenance programs for medical equipment and energy systems
- Establishing regional command dashboards to monitor occupancy, staffing, and resource efficiency
- Training management teams on data-driven decision-making and quality assurance practices
- Developing financing scenarios to sustain digital investments and operational reforms
Recommendations:
Engagement ROI
Within twelve months, the region achieved a 20 % improvement in hospital utilization, reduced administrative processing times by 35 %, and enhanced patient satisfaction across all facilities. The new data-driven management framework became a model for other health regions in Oman seeking to modernize service delivery.
Eurogroup Consulting’s strategic guidance supported Oman’s journey toward a smarter, more integrated, and patient-centered healthcare system—directly advancing Vision 2040’s health and social well-being objectives.
